Customer Zone

Customer Zone

Request Support

Remote Support

Please enter your 6 digit support code. If you don't have one of these please contact support on 01179330573

Enter your 6-digit code:

Login to your spider office control panel

Control Panel

From here you can access your spider office webmail, connect to your sharepoint portal, manage your account settings and provide external access to clients and guests.

http://myspideroffice.com

View the live status of your support cases

Case Management

Your customer support portal shows you the live status of your active cases, allows you to submit additional information and inform our support team of new issues.

http://support.spidergroup.com

View the live status of your hosted services

Live Status

Having problems with your Exchange email, CRM or hosted desktop services? Here you can see the status of all those services, streamed live from our server monitoring engine.

Service Status

SpiderGroup Support

If you are experiencing problems with your SpiderGroup hosted services just pick up the phone or drop us an email, our staff will be on hand and only too happy to help.

Telephone support: 0117 933 0573

Email Support: support@spidergroup.com

Online support case manager: http://support.spidergroup.com