A. SpiderGroup have been providing businesses of all shapes and sizes IT support for 10-years allowing businesses to offload their IT requirements to us so that they can focus on what they do best. You can simply use SpiderGroup as if it were part of your company. Not only have we been helping businesses for 10-years, we are Microsoft Gold Partnered; what this means for you is that all of the advice we give to you is competent, reliable and gets the issue fixed first time. At SpiderGroup, we are a ‘one-stop-shop’ for businesses within the South-West offering specific solutions, and a FREE consultation to determine which solution will work for you. Unlike normal corporate IT departments which are based on-site and they simply fix an issue for you.
A. Our solutions are fixed price. Unlike other IT companies which charge per hour or confuse their clients with geek talk, SpiderGroup speak English and offer fixed price solutions each month which means you pay the price which you signed for and no nasty prices in the equation.
A. Microsoft SharePoint 2010 with is the perfect solutions for co-location sharing of files. We offer different solutions for different sized businesses, WSS SharePoint is perfect for a small to medium sized businesses and MOSS is for larger organisations. With Microsoft SharePoint 2010 you can upload documents, files and pictures and have they categorised for different departments allowing specific users privileges to a folder. All you need to do is tell us who wants access to where and we will do the rest – read more.
A. CRM is an analogy for Customer Relationship Management and it comes in form of a hosted service – the same way you would access Hotmail. We offer Microsoft Dynamics CRM 4 and it is enterprise grade software and it can be licensed as a SaaS (Software as a Service) model. Microsoft Dynamics 4 integrated with Microsoft Outlook and Microsoft Exchange allowing fully synchronisation with Blackberry and other Smart Phone handsets such as the iPhone. – read more.
A. Our IT consultants are trained specifically in all aspects of our products to provide a comprehensive and reliable consultation allowing us to recommend the right solutions for you.
A. With our Hosted Desktop solution called “Access Anywhere” does exactly what it says on the tin. Access Anywhere is a fixed price solution which virtually hosts all of your documents, emails, programs securely and allows users to access this information anywhere with an internet connection. Everything is taken care off by us, we backup your personal information off-site, fully manage the services, use Microsoft Server 2008 so you have a nice familiar interface and its been successful for many of our clients – read more.
A. We are based in the South-West but this hasn’t limited us in helping businesses all over the UK. We have clients from the Midlands through to the South-East, clients in recruitment through to the public sector – read more.
A. SpiderGroup has dedicated BES Blackberry Enterprise Service servers allowing a full synchronisation with Microsoft Exchange. This will allow users to receive emails on the go, receive appointments on the go and have full us of Blackberry Messenger.
A. With a diverse range of products and solutions, SpiderGroup are able to provide the correct solution for any business which can synergise with smart phone capability. Microsoft Exchange 2010 is fully compatible with iPhones, Blackberry’s – well any smart phone or even tablet. You’re Emails, Calendar and Notes will simply be forwarded to your phone in real-time just as if you were sat at a computer – neat huh.
A. As part of the service, we want things to work for you first time – this with our onsite presence will enable us to aid you in any installation, setup or reconfiguration so you can concentrate on what you do best.
A. SpiderGroup is there to help you and your business grow; we offer flexibility with all of our services through fixed monthly costs. This is all done on monthly costs which can include unlimited IT support and both hardware and software leasing meaning that it’s going to be working for you and your business, no matter what – this is why we are
A. All you need to do is to give your notice period with your current Support contract, pass us across the information which we need and then sit back – we will do all the rest.
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