Case Study
My Move is a young, energetic estate agency with 2 offices
located a few miles apart. They have been in business for 3 years and realised
it was time they brought their communication systems up-to-date. Fed up with an
email system that was “just good enough” and unable to retrieve mail anywhere
other than the office, things needed to change.
The company wanted a messaging solution for its 18
employees that was reliable, cost-effective, and quick to deploy. After
researching the alternatives, My Move approached a Gold Microsoft Partner,
SpiderGroup.
Our spider office platform met the company's budget and
requirements criteria.
David Woodland –
Managing Director
My Move has a highly mobile workforce, and individuals
access the messaging system at all hours of the day – using company laptops,
home PCs, Smart Phones and BlackBerry devices.
" My agents are always in the loop, they don’t need to
return to the office before a new viewing or valuation. We simply book into
their calendar from the office and it appears on their phone - in the car or in
their pocket. More appointments equal more sales....“
Sarah Howard –
Senior Agent
My Move now has a messaging and collaboration solution that
meets its criteria for increasing worker productivity, saving costs, and
improving customer service.
“During a day an agent can on average perform 2 extra
viewings and for senior agents fit in 1 extra valuation. The revenue this
produces makes the SpiderOffice costs negligible. Potential buyers can see a
property 15 minutes after calling the office...”
Nicholas Davis –
Office Manager
Because IT was not a core skill of the company's workforce,
the selection of SpiderOffice from a Microsoft Gold Partner gives the company
total peace of mind.
“This is clearly a business-critical application. If we
lose e-mail, it's a big problem for the company and we lose money. We chose SpiderGroup because we did not have the time or resources to manage the systems ourselves. SpiderGroup provide us with complete support, if we have a
problem it gets fixed. No messing about.”