How does IT support your business strategy?

By SpiderGroup

29 December 2017
5 mins read

Digital transformation holds a different meaning for different businesses. For us, it means enabling your business to come into the digital age, utilising technology for your business objectives. With more advanced technology becoming the office norm, it’s time to realise the impact it can have on your business efficiency. A strong IT infrastructure is the backbone to any strong business plan as we move towards a business technology strategy with IT and business working in unison.

Your business objectives

To start you on the path to a collaborative IT and business strategy, you need to think about your objectives and goals. Where do you want the business to be? Are you a market leader or do you need to stabilise yourself in the sector? Think about developing services you could be offering, or what your business is currently slow to deliver on.

Setting some KPIs and annual targets enables you to develop a stepping stone system to success and achieving your vision.

Your current assessment

Once you have your vision, you need to look at your current standing. Understanding and assessing your current position can help you to realise the full scope of the route to achieving your business’ mission. Communicate at this stage with your IT personnel to gauge your IT strengths and weaknesses in comparison to your business. Establishing how your current IT infrastructure may be shaping, defining or holding your business vision back helps to view the two in unison, which can be supportive at visualising your business technology plan.

How IT will you get there

It’s time to bridge the gap between you and your business objectives. Use your found data about your IT infrastructure and business objectives to scope out what IT your business really needs to achieve your goals. What technology will your business require to move forward? Do you need to remove manual processes with an ERP system? Do you need to improve customer service with a CRM? Or do you need to solidify your apps and reduce overheads with Microsoft Azure? Is your online server posing a current vulnerability to reaching your business plan?

Mapping IT with business

You’ll need to assess the IT priorities for your business as it won’t be sensible to implement several systems at once if they will dramatically change the way you currently operate. Map these IT infrastructures to the relevant business objectives to plan the two together in terms of proposed timescale. For more agile and dynamic businesses, you may want to allow for contingency planning should implementing a new IT system or software become delayed or brought forward.

The implementation of your strategy

It’s important to stay involved with your IT team as you implement the plan. You may need to change scope as the strategy comes into fruition and the best way to understand this is to hear it first hand from your employees. Change can often be faced with irritation but understand the difference between disapproval of a new system and genuine struggle with adoption. Be on hand to support your employees.

Meet the needs of your organisation

Your business strategy needs to be rooted in your business needs, whatever the route. Remember that IT should be an enabler and empowering tool, not a hindrance to your route. The technology is out there, it’s just a case of research, investment and proper implementation.

SpiderGroup are IT experts and have helped many businesses carry out their IT and business strategy to achieve their goals. If you’d like some assistance with understanding how IT support can help you, get in touch with the team by calling us on 0117 933 0570 or you can fill in our contact form and we will get back to you.

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