Office 365 has advanced intensely over the last year with the wider general public and businesses being able to use services virtually anywhere. They have certainly kept up with the times by migrating to offer a full cloud based solution for their packages. As a Microsoft Certified partner this is great news for us, as we can offer our clients the latest Office 365 packages combined with our local support.
If you are thinking of using Office 365 for your business there are a wealth of Microsoft Partners and IT companies who can provide the service for you. So before you head to your local store or online to buy Office 365 from Microsoft directly, think about the level of service you need for your business.
What is the benefit of using an Office 365 provider?
Depending on your business needs and exactly what you are using Office 365 for really sets the tone for choosing whether to buy direct from Microsoft or use an IT company or provider. We believe the real difference is in the support levels and consultancy a provider can give you.
However there are other areas you should consider when choosing the right Office 365 provider.
What plan do you need?
There are 7 plans to choose from within Office 365. Which one you choose depends on the services you need and the size of your business. This can be a difficult decision and takes a bit of research which can take up your time. A good provider should always consult you on the best Office 365 plan to suit you and your business.
How quickly can you get started?
An Office 365 provider will help with the set up and help you to get working as soon as possible. If you are in a hurry and need to use Office 365 as soon as possible check with your provider how quickly they can implement it. Using a good provider will look after this process and take the hassle out of the entire set up for you.
Help and training
Whether you have used a Microsoft product or service before there are often changes in style, layout and function for the applications included in the packages. For example, Dynamic CRM’s layout, function and overall look has changed dramatically (for the better I might add) but anyone who has used older versions for a number of years, may find it tricky to get your head around the change in style. Also if there is a new product i.e., Yammer, video conferencing or Skype for Business, your provider should offer some training or consultancy on how to use it best
When choosing any provider to work with we would recommend looking at testimonials and reviews from their clients and customers. Check their SLA’s (Service Level Agreement) and ensure you will receive the right service you need for your business.
As a local IT provider in Bristol we provide Office 365 to the majority of our clients. Our partnership with Microsoft enables us to be leaders in providing their ser
vices to our clients. If you would like to use Office 365 for your business we can help. Call us on 0117 933 0570 or contact us here