How To Prevent An Internet Outage

By Bryan Parsons

21 July 2016

You may have noticed over the last few days there have been major outages at a London BT data centre on the 20th and 21st July causing disruption for internet connections across the country. A whopping 1 in 10 were affected by the BT outage causing businesses to re-think their internet setup and consider backup solutions.

We have been busy helping a few of our customers install backup solutions due to the disruption to their services. If you were affected or would like to s537348777afeguard against future outages here are some things to consider….

Connection type

Depending on budget, location and required performance you could consider a backup ADSL (Asymmetric Digital Subscriber Line) connection, a separate diverse fibre connection or using the mobile networks to provide a 4G option.

Automatic failover

Automatic failover and fail back in the event of an outage will help prevent trying to remember which cable to unplug in the event of an issue. The fail-over process needs to be tested at regular intervals so you’ll know it will work in the event of a real outage.


Fully monitoring your connection will enable you to know when your primary connection has gone down and ensure you can contact your ISP (Internet Service Provider) quickly.

Quality of Service

You can prioritise network traffic so critical traffic on your network gets where it needs to go when you’re on reduced bandwidth.

The internet is critical to most businesses so it’s worth considering the impact of an outage and investigating the backup options available to you. You could also consider moving some or all of your IT services to the cloud so you can work from anywhere.

If you’d like any advice of support please contact us here or call us on 0117 933 0570 we’ll be happy to help.

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