Service Hub

Connect with your customers, exceed their expectations, and turn them into promoters that help you grow your business, using HubSpot's Service Hub

Deliver excellence

One of the fundamental facets of the inbound methodology and the HubSpot flywheel is delivering excellent customer service, delighting your customers, and turning customers into advocates of your brand. 

The HubSpot Service Hub includes:

  • Ticketing
  • Ticket pipelines
  • Live Chat and Chat Bots
  • Knowledgebase
  • Email scheduling
  • Automation
  • Shared inboxes

Your reporting system helps you keep track of everything in your hub, including team productivity, tickets closed, and time to close metrics. 

SpiderGroup can help you get set up, and support content for your knowledgebase.