HubSpot

Service Hub

Connect with your customers, exceed their expectations, and turn them into promoters that help you grow your business, using HubSpot's Service Hub, with support from SpiderGroup.

Deliver excellence

One of the fundamental facets of the inbound methodology and the HubSpot flywheel is delivering excellent customer service, delighting your customers, and turning customers into advocates of your brand.

The HubSpot Service Hub includes:

Ticketing
Ticket pipelines
Live Chat and Chat Bots
Knowledgebase
Email scheduling
Automation
Shared inboxes

Your reporting system helps you keep track of everything in your hub, including team productivity, tickets closed, and time to close metrics, so you can continually test, measure, and improve.

SpiderGroup can help you get set up with using Service Hub, build out and create content for your knowledgebase, and help set up your conversation flows and chat bots.

You might also be interested in

Marketing Hub

Sales Hub