Leisure and Hospitality
The Multi-site approach
Modern technology seems to be made for the Leisure and Hospitality industries. Cloud computing, ultra-fast internet and remote working are all modern ways of working which can drastically improve the efficiency of all businesses in this sector but also benefit its clients and users of facilities.
Our technology solutions are ideal for companies who need to connect multiple sites and ensure high levels of customer experience throughout all venues. Offering your customers ultra-fast WiFi and a smooth experience in your venue is important to us and empowering your team to know what is happening at all locations, at all times, is essential. This, coupled with our digital marketing strategies to help attract new visitors, means we will enable you to grow your business through technology and provide a next level customer experience.
Creating a personalised experience for your customers and employees
Customers expect a streamlined and personalised experience throughout the industry, whether that’s knowing their favourite coffee will be ready and waiting at their favourite coffee shop, to having their own online account for managing payments and requests for a hotel reservation.
Personalising a customer’s engagement with your brand is the best way to enhance their experience and increase reoccurring custom. It’s important to let your customers know that you value their business, by using the latest technology to tailor each customer’s experience and make it as easy as possible for them to book a table, email about a hotel reservation or order a meal in advance. Allow your teams to provide the best customer experience, by creating a personalised desktop for your teams wherever they go, at whichever venue they are.
Our technology and digital strategies will enable you to create an integrated and connected business across all your venues and business functions.
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Modern technology for a modernising industry
Mobility and connectivity have shaped the flexibility of how everyone works. Your venue, whether it is a coffee shop or a hotel restaurant, is most definitely being used as a virtual office on occasions which is a huge benefit to your business, and something we believe is the future of the industry. Why not create a wonderful experience for your customers by offering the fastest internet available and send them a digital offer for their coffee to encourage repeat custom.
Alternatively, your team will need to be flexible throughout your business, working from multiple locations and venues. Our business technology solutions will enable your teams to move throughout your venues with full access to all their files and data. Communication between venues is made easy through our collaborative working solutions and your business efficiency will only increase.