Social Media
Management

Getting Your Business Noticed Online

As social media becomes an increasingly powerful tool, your business needs a well-managed social media presence. The number of social media followers are growing daily, and if you’re not present, your business is missing out on a share of the voice. You’ll be missing out on gaining potential new customers and your competitors on social media will be engaging with your prospects. SpiderGroup can help you get involved in the conversation, manage your brand reputation and connect with potential customers to grow your social presence.

The power of social media

Whatever industry you’re in, you’ll be surprised at how many of your customers are using social media. If you don’t believe us, well hey, beat your competition and get on social before they do; you will be surprised! Your potential customers use social media channels to vent frustration, show praise for a great service or product or share a story. If you’re there to respond to that, it’s a win-win situation. With a tailored social media strategy, SpiderGroup can ensure you’re getting involved in the online conversations your customers are having. A well-managed social media presence can encourage potential customers through the sales funnel, increasing both your online presence and your profitability.

Managing your social channels

To kickstart our social media management, we’ll get to know your business goals and industry through a discovery meeting at our offices in Bristol, or we can come to you if it's easier. This will help us to understand your tone of voice and brand image. SpiderGroup will then set up and maintain your social media accounts, working to increase your engaged followers and likes to surge your brand awareness. Should you need to work on your brand reputation or reduce any negative feedback, we can help minimise the impact and steer you towards a loyal following with a positive brand image. We’ll answer any enquiries that come through your channels and keep on top of general engagement to make sure your business profile grows with you.

With regular reporting and contact along the way, we’ll always ensure our social media management strategy is in line with your overall marketing objectives to guarantee that return on investment.

If you’re not convinced that social media is right for your business, then why not get in touch to discuss? We’re offering a free marketing review too, where we’ll analyse your current marketing processes and give you tactical ideas for areas to improve!

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