When I talk about an integrated telecommunication system, I mean a phone system that works for your business, where contact with your customers and suppliers can be tracked, logged and, if necessary, recorded. It’s often the case that the phone system is a standalone system, with no links to your other methods of communication with customers … Continued

Google is the biggest search engine in the world and is one of the first places people will look to find your business, product or service. Choosing to advertise on Google and running a PPC campaign is an important decision and should be well thought through. If you are a busy business, without the resources … Continued

For many companies, security is a vital aspect of their IT system so its important that we have a proper look at what Microsoft is doing to secure Office 365. The TL;DR (too long; didn’t read) answer to this question is that they are doing everything that they should be but nothing is quite 100% secure. … Continued

As a web designer these days, there is an element to designing and building websites that is important to consider, but can sometimes become an oversight, or shoved to the bottom of the to do list. I am talking about making sure websites have at least a minimum level of SEO (Search Engine Optimisation) capability. … Continued