pricing

Choose your profit engine

Trusted by 300+ clients across the UK
How many people are on your team?22people
1100
Essential
£35/user
£770/month
Value:£1,477/moSave 48%
For growing businesses that need a stable, secure foundation to build from.
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Includes
Protection
MFA enforcement + M365 data backups (6×/day)
Cyber Essentials foundational readiness guidance
Basic security policy configuration
Strategic
Helpdesk access with same-day response
Monthly system health report
New user and device onboarding
Performance
Standard workstation support (Windows + Mac)
Reactive network and connectivity support
Basic infrastructure health monitoring
Productivity
Spider Essentials: M365 Business Standard + unlimited M365 support
Teams, OneDrive, shared mailbox setup and management
Best for businesses of 10 to 30 people who need a solid, secure foundation.
Professional
Best Value
£65/user
£3,930/month
Value:£7,062/moSave 44%
For businesses ready to move from reactive firefighting to proactive, strategic IT partnership.
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Includes
Protection
Spider Secure: spam filtering, DNS protection, password management
CE Consult: managed Cyber Essentials certification and audit prep
Security monitoring and threat response
Strategic
Dedicated account contact
Quarterly technology reviews and roadmap sessions
IT project oversight and recommendations
Performance
Premium workstation support including third-party liaison and on-site
Endpoint monitoring: ESET antivirus + Intune security policies
Network and wireless managed support
Proactive infrastructure monitoring and alerting
Productivity
M365 Standard support, Exchange rules, compliance searches, PST exports
SharePoint site creation and Teams advanced configuration
Staff training sessions
The complete package for businesses of 30 to 80 people ready to stop firefighting.
Enterprise
For professionals
£85/user
£6,870/month
Value:£13,090/moSave 48%
For established businesses that need a full technology department, not just a support line.
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Includes
Protection
Custom security architecture and compliance frameworks
CE Plus Consult: full Cyber Essentials Plus managed certification
Full DRaaS: disaster recovery and business continuity planning
Strategic
Dedicated CTO partnership (~0.5 days/mo baseline)
Monthly strategic sessions and technology roadmapping
Board-level reporting and IT project management
Performance
Premium workstation support and Azure Virtual Desktop (AVD)
Virtual servers and proactive capacity planning
Performance analytics and SLA guarantees
Productivity
M365 Premium support, Exclaimer, advanced config, named account manager
Full SharePoint permissions and policy management
Workshops and change management programmes
For 80+ person businesses that want total operational clarity and strategic IT leadership.
TRUSTED BY
Simon Britton
Owner and Director, Global Building Controls
Global Building Controls
They came to SpiderGroup to make sense of what Azure could do for them and to build a platform they could grow into.
Systems modernised
Cloud-first
Read case study
FAQ

Questions, answered with clarity.

Before you reach out, here are the answers to the questions we hear most. No jargon, no complexity, just clarity.
What does SpiderGroup do?

SpiderGroup is a Bristol-based Fractional IT Department that delivers Productivity, Performance, and Protection for growing businesses. We provide complete IT capability without the cost of an internal team, helping businesses move from operational chaos to clarity.

What is the P3 Framework?

The P3 Framework is SpiderGroup's approach to IT partnership, built on three pillars:Productivity(removing operational friction),Performance(stabilizing and scaling systems), andProtection(safeguarding against cyber threats and downtime). Together, these drive Profit.

What size businesses does SpiderGroup work with?

SpiderGroup partners with businesses that have 20 to 200 employees, typically with £1M to £5M in annual turnover. Our clients are companies that need complete IT capability but don't want to build an internal IT team.

How is SpiderGroup different from other IT providers?

Unlike traditional IT support that only responds when things break, SpiderGroup acts as your Fractional IT Department. We provide strategic guidance, proactive management, and take full ownership of your technology so you never have to think about IT again.

How do I get started with SpiderGroup?

The first step is a clarity call, a 30-minute conversation where we listen to your challenges, identify which of the three P's need attention, and recommend the right path forward. There's no obligation and you'll leave with a clear understanding of your options.

Your path to clarity
James Cook
Founder, CEO
Book your clarity call
What are your biggest challenges?
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FROM CHAOS TO CLARITY

Technology should work for you, not against you.

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SpiderGroup is your technology department. We handle Productivity, Performance, and Protection so you can focus on what matters.
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SpiderGroup is a Bristol-based technology partner helping businesses across the UK achieve clarity through Productivity, Performance, and Protection. Since 2001, we've supported 200+ businesses with the technology expertise they need to grow without the overhead of an internal team.