Keep what you've built. Lose the worry.
You've built something useful with AI. We help keep it secure, supported and ready for the people who rely on it, even when its creator is away.
From useful experiment to everyday essential.
THE CHALLENGE
Your business relies on it. It shouldn't rely on one person.
A small tool saves hours. More people start using it. The requests keep coming. Suddenly, looking after it is another job, and only the person who built it knows how it works.
Someone else knows how it works
We get to know your application and document how to look after it. You get a team to turn to, not a single point of failure.
Routine care, taken care of
We put practical checks in place for security, availability and backups, handle agreed routine maintenance and tell you when a decision is needed.
You don't need another technical report to decipher. You need to know what matters, what we've taken care of and what happens next. Our checks use automation. Our people stay responsible for reviewing the findings and the work.
Productivity · Performance · Protection
More confidence. One less thing on your mind.
Get your time back
Keep using the tools that make work easier. We handle agreed routine maintenance and tell you when a decision is needed.
Keep useful tools useful
Know someone is checking availability and recovery arrangements. Add regular guidance as the application and your team's needs grow.
Know where you stand
Start with a practical baseline for security, user access and ownership, then keep track of the issues that matter.
Pricing
Care for today. Guidance for what's next.
Both options start with the same readiness standard. Add regular advice when you want help deciding how your application should improve.
Prices are for a standard internal business application, subject to assessment, and exclude VAT. Both subscriptions include care of your code repository. Application hosting, cloud and third-party subscription charges are separate. Complex systems need an individual scope.
Care
Per agreed application, excluding VAT
The essentials, looked after. For a useful business application you want to keep depending on.
Talk to us about careIncludes up to 15 minutes of human maintenance a month, alongside routine check review. Larger fixes and new features are agreed separately at £125 an hour. Support is during agreed business hours.
Care + guidance
With a plan
Per agreed application, excluding VAT
The essentials, with a plan. For a growing application that needs a clearer direction.
Talk to us about guidanceIncludes meeting preparation and the written next steps. Development and larger repairs are quoted separately. Application hosting and provider charges are additional.
Readiness assessment and setup from £750 + VAT. We agree the scope first. Existing problems, larger improvements and any migration are priced separately before work starts. Ongoing care begins when the agreed readiness checks pass.
A clear starting point
First, make sure it can be looked after.
1. Show us what you've built
We learn what the application does, who uses it and what would happen if it stopped working.
2. Make a practical care plan
We assess access, security, backups and recovery. You get an agreed scope and a price for any work needed before ongoing care.
3. Put ongoing care in place
Once the baseline is met, we start the checks, document the handover and agree how we'll keep you informed.
Success stories
Real results from businesses like yours
Guides
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Get in touch
Built something your business is starting to rely on?
Tell us what it does and what's becoming difficult to manage. We'll discuss whether application care is a good fit.
★ 5.0
"SpiderGroup helped us understand what we needed in Azure. Right from the outset we knew what the costs would be and SpiderGroup were on hand to help us every step of the way."
Simon Britton, Owner and Director, Global Building Controls
Let's make the next step clear.
We'll reply within one business day. By sending, you accept our privacy policy.
Privacy policyFAQ
Clear from the start.
A few useful answers about application care, before you get in touch.Yes. You keep ownership of your code and accounts. We agree how changes are reviewed and released so that new work fits the care plan. A substantial change may need a new assessment or scope.
We document the application and its recovery process, establish shared access and agree a route to our support team. You know who to contact and how additional repair work will be authorised, without needing the original creator for every step.
Care includes the agreed routine checks and maintenance allowance. If a problem needs more work, we explain it and agree the cost before proceeding, or work within an incident budget you have already authorised. New features and major changes are separate projects.
We can look after an application on an agreed hosting platform. Hosting and other provider charges are separate. These packages provide support during agreed business hours. Applications that need round-the-clock response or a particular availability commitment need a separate arrangement.
You receive a practical explanation of what needs changing and a separate proposal where we can help. Scans inform the assessment, but access checks, working backups and a demonstrated recovery process also matter. We only start ongoing care once the agreed baseline is met.