Last Updated: December, 2025

Introduction

At SpiderGroup, we are committed to protecting your privacy and ensuring that your personal information is handled responsibly. This Privacy Policy outlines how we collect, use, and safeguard your data when you visit our website or use our services.

Information we collect

We may collect the following types of information:

  • Contact details such as your name, email address, phone number, and company name when you fill out forms or contact us.
  • Technical information about your business and systems necessary to provide our services.
  • Usage data such as pages visited, time spent on site, and referring URLs.
  • Device information including IP address, browser type, and operating system.

How we use your information

We use the information we collect to provide and improve our services, respond to your enquiries, and communicate with you about updates or changes. We may also use this data to analyse usage patterns and enhance our website's functionality.

Sharing your information

We do not sell your personal information. We may share your data with trusted service providers who help us operate our business, or when required by law. Any third parties we work with are obligated to protect your information.

Data retention

We retain your data for as long as necessary to:

  • Fulfil the purposes for which it was collected,
  • Or to comply with your request for its removal, subject to legal obligations.

Security of your information

We employ administrative, technical, and physical security measures to protect your information. While we take reasonable precautions, no system is completely secure.

Your rights

You have the right to access, correct, or request the deletion of your personal data. Please contact us to exercise these rights.

Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us. SpiderGroup is committed to protecting your privacy and ensuring our practices are transparent and fair. You can reach our data protection officer at

privacy@spidergroup.co.uk

or by mail at: SpiderGroup, Runway East Bristol – Queen Square, 43 Queen Square, Bristol BS1 4QP, United Kingdom.