Bristol and South West


IT Support

We're on hand to help out with your IT headaches so you can focus on running your business. Plus we're there for preventative maintenance and planning for the future. 

Don't let IT failures disrupt your business. Choose an IT Support provider with amazing customer satisfaction, top-notch customer service, and on-call experts on hand. 

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Find out more

Leave your details and one of our team will give you a call to see how we can help. 

How we help

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Expert HelpDesk

Our team of experts are available at the end of a phone when you need help

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Advice and Support

Get advice, recommendations, and support on everything from hardware to cybersecurity

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Remote Desktop

Hosting and support for your remote desktop so your staff can work from anywhere

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I always know that when I pick up the phone to you, someone will answer and resolve any issue I'm having. There are no other ways you could improve - you're the best IT support!

Rowan - Manager

City to the Sea

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Why SpiderGroup?

Our Bristol IT support staff are Microsoft certified and on-hand Monday to Friday 8am to 5.30pm for any support queries or advice. Most issues are easily fixed remotely but we know it's sometimes nice to have someone beside you, so we'll be there when you need us.

You can also rely on our 24/7 emergency engineers should you face a major IT issue when you least expect it.

Who doesn't like stats?

We've been busy this year, so far in 2020...

Already a customer? Visit the customer zone >

704

Tickets solved

59%

Resolved on first contact

90%

Resolved in SLA

98%

Customer satisfaction

Bristol-based but far-reaching

Maintaining a valuable working relationship is vital to us. And, because we’re the experts in the trade, we’ll offer additional technology services to ensure you always use the right technology at the right time.

  • Training
  • Asset logs
  • Security audits
  • Compliance
  • Technical documentation
  • Reporting and analysis
  • Virtual CTO
  • Emergency support
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Can I just say how fantastic your staff were during our recent migration to the new server. I was a little worried during the previous evening but your guys had everything sorted the next day and were a great help with all staff members, well done to everyone

Simon - Financial Manager

Match Foster Care

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Microsoft's Crisis App

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March 09, 2020

How to keep track of employees working remotely

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