Bristol and South West

IT Support

We're on hand to help out with your IT headaches so you can focus on running your business. Plus we're there for preventative maintenance and planning for the future. 

Don't let IT failures disrupt your business. Choose an IT Support provider with amazing customer satisfaction, top-notch customer service, and on-call experts on hand. 


Find out more

Leave your details and one of our team will give you a call to see how we can help. 

How we help

Expert HelpDesk

Our team of experts are available at the end of a phone when you need help

Advice and Support

Get advice, recommendations, and support on everything from hardware to cybersecurity

Remote Desktop

Hosting and support for your remote desktop so your staff can work from anywhere

Quote mark

I always know that when I pick up the phone to you, someone will answer and resolve any issue I'm having. There are no other ways you could improve - you're the best IT support!

Rowan - Manager

City to the Sea


Why SpiderGroup?

Our Bristol IT support staff are Microsoft certified and on-hand Monday to Friday 8am to 5.30pm for any support queries or advice. Most issues are easily fixed remotely but we know it's sometimes nice to have someone beside you, so we'll be there when you need us.

You can also rely on our 24/7 emergency engineers should you face a major IT issue when you least expect it.

Who doesn't like stats?

We've been busy this year, so far in 2020...

Already a customer? Visit the customer zone >


Tickets solved


Resolved on first contact


Resolved in SLA


Customer satisfaction

Bristol-based but far-reaching

Maintaining a valuable working relationship is vital to us. And, because we’re the experts in the trade, we’ll offer additional technology services to ensure you always use the right technology at the right time.

  • Training
  • Asset logs
  • Security audits
  • Compliance
  • Technical documentation
  • Reporting and analysis
  • Virtual CTO
  • Emergency support
Quote mark

Can I just say how fantastic your staff were during our recent migration to the new server. I was a little worried during the previous evening but your guys had everything sorted the next day and were a great help with all staff members, well done to everyone

Simon - Financial Manager

Match Foster Care

More Thoughts

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March 18, 2020

Microsoft's Crisis App

Microsoft has built and made available to customers a free crisis communication PowerApp to help dispersed teams stay in touch and request help.

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March 09, 2020

How to keep track of employees working remotely

There are plenty of reasons why you might want to allow your employees to work from home - whether that's simply the benefits that remote working can...

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