Pricing

Choose your profit engine

Clear monthly pricing per user, with Microsoft 365, security and proactive support built in.

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Trusted by 600+ clients across the UK

Essential

£35/user

£770/month
Value:£1,477/mo
Save 48%
£250 monthly minimum applies

For growing businesses that need a stable, secure foundation to build from.

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INCLUDES
Protection
MFA enforcement + M365 data backups (6×/day)
Cyber Essentials foundational readiness guidance
Basic security policy configuration
Strategic
Helpdesk access with same-day response
Monthly system health report
New user and device onboarding
Performance
Standard workstation support (Windows + Mac)
Reactive network and connectivity support
Basic infrastructure health monitoring
Productivity
Spider Essentials: M365 Business Standard + unlimited M365 support
Teams, OneDrive, shared mailbox setup and management

Best for businesses of 10 to 30 people who need a solid, secure foundation.

Professional

Best value

£65/user

£3,930/month
Value:£7,062/mo
Save 44%
£250 monthly minimum applies

For businesses ready to move from reactive firefighting to proactive, strategic IT partnership.

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INCLUDES
Protection
Spider Secure: spam filtering, DNS protection, password management
CE Consult: managed Cyber Essentials certification and audit prep
Security monitoring and threat response
Strategic
Dedicated account contact
Quarterly technology reviews and roadmap sessions
IT project oversight and recommendations
Performance
Premium workstation support including third-party liaison and on-site
Endpoint monitoring: ESET antivirus + Intune security policies
Network and wireless managed support
Proactive infrastructure monitoring and alerting
Productivity
M365 Standard support, Exchange rules, compliance searches, PST exports
SharePoint site creation and Teams advanced configuration
Staff training sessions

The complete package for businesses of 30 to 80 people ready to stop firefighting.

Enterprise

For professionals

£85/user

£6,870/month
Value:£13,090/mo
Save 48%
£250 monthly minimum applies

For established businesses that need a full technology department, not just a support line.

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INCLUDES
Protection
Custom security architecture and compliance frameworks
CE Plus Consult: full Cyber Essentials Plus managed certification
Full DRaaS: disaster recovery and business continuity planning
Strategic
Dedicated CTO partnership (~0.5 days/mo baseline)
Monthly strategic sessions and technology roadmapping
Board-level reporting and IT project management
Performance
Premium workstation support and Azure Virtual Desktop (AVD)
Virtual servers and proactive capacity planning
Performance analytics and SLA guarantees
Productivity
M365 Premium support, Exclaimer, advanced config, named account manager
Full SharePoint permissions and policy management
Workshops and change management programmes

For 80+ person businesses that want total operational clarity and strategic IT leadership.

Prices exclude VAT. Every business is different, so we confirm your price after a short clarity call. Need something tailored? Ask us for a custom quote.

Trusted by

Global Building Controls case study

Simon Britton

Owner and Director, Global Building Controls

Global Building Controls

They came to SpiderGroup to make sense of what Azure could do for them and to build a platform they could grow into.

Systems modernisedCloud-first

FAQ

Questions, answered with clarity.

Before you reach out, here are the answers to the questions we hear most. No jargon, no complexity, just clarity.

SpiderGroup is a Bristol-based Fractional IT Department that delivers Productivity, Performance, and Protection for growing businesses. We provide complete IT capability without the cost of an internal team, and we take full responsibility for your technology.

The P3 Framework is SpiderGroup's approach to IT partnership, built on three pillars: Productivity(removing operational friction),Performance(stabilising and scaling systems), and Protection (safeguarding against cyber threats and downtime). Together, these drive Profit.

SpiderGroup partners with businesses that have 20 to 200 employees, typically with £1M to £5M in annual turnover. Our clients are companies that need complete IT capability but don't want to build an internal IT team.

Unlike traditional IT support that only responds when things break, SpiderGroup acts as your Fractional IT Department. We provide strategic guidance, proactive management, and take full ownership of your technology so you never have to think about IT again.

The first step is a clarity call, a 30-minute conversation where we listen to your challenges, identify which of the three P's need attention, and recommend the right path forward. There's no obligation and you'll leave with a clear understanding of your options.

Your Technology, Our Responsibility

Not sure which package fits?

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