£20.00 per device / month
- Windows Support *
- Mac Support *
- Workstation Network Connectivity
- Update Management
- Software Deployment
- Print Driver Setup
- Hardware Diagnostics
- New Workstation Setup
- Remote Before On-Site
- Hardware Upgrades **
- 3rd Party Liaison
- 3rd Party Software Troubleshooting ***
- ESET Policy Configuration
- On-site Requests ****
* OS version must be in support by vendor (Microsoft/Apple). You can find details of the vendor support expiry dates here: https://endoflife.date/
** Excluding HDD upgrades and soldered components. Hardware costs not included.
*** Best effort within our knowledge of the software. If it falls outside, we will need to reach out to the vendor for additional support.
**** Within mileage radius, outside radius is available but may not be the most cost effective.
I'm not sure if you can improve. You guys are ruddy awesome!
Mark - Manager